Privacy Policy

PRIVACY POLICY

The General Data Protection Regulation (GDPR) has been mandatory since May 25th, 2018. This regulation, No. 2016/679 of the European Parliament and Council, outlines the processing, protection, and free movement of personal data of individuals and applies to all entities processing data within the European Union, including Malta.

What Data Do We Collect?

‘Personal data’ refers to information related to an identified or identifiable individual (Data Subject). This includes identifiers such as a name, ID number, location data, electronic identifiers, or other factors related to their physical, physiological, genetic, mental, economic, cultural, or social identity.

How We Use Your Data

We collect and use personal information to make your interaction with our website and services more productive and enjoyable. This data may be collected when you place an order, request services, or subscribe to our newsletter. Information such as name, location, email, and phone number is used internally for business purposes, including responding to inquiries, processing orders, and sending updates via various communication channels.

Data Protection and Security

Protecting our customers’ data is our highest priority. We ensure that third parties processing data on our behalf adhere to strict confidentiality and data protection standards. Third parties are prohibited from sharing your data for commercial purposes and are required to safeguard your information.

Your Rights

As a user, you have the following rights regarding your personal data:

  • Access and Correction: You may request access to or correction of your personal data at any time.
  • Erasure and Restriction: You can request the deletion or restriction of your data, except where it’s required for legal, contractual, or legitimate interests.
  • Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: You can withdraw consent for processing your data at any time without affecting the lawfulness of processing conducted before the withdrawal.

Personal data will be retained only for as long as necessary for its intended purpose. Afterward, it will be deleted or anonymized for statistical purposes.

Advertising and Cookies

We collect information from advertisements, such as your IP address, ISP, browser type, visit duration, and visited pages. Cookies are used to store preferences, improve website functionality, and support advertising efforts. You can disable cookies in your browser settings; however, this may affect website functionality.

Third-Party Links

Our website may include links to external websites. While these links are provided for your convenience, we are not responsible for their content or privacy practices. Please review the respective privacy policies of these third-party websites.

GDPR Compliance

We process personal information based on the following legal bases:

  1. Performance of a contract.
  2. Legitimate interests, not overridden by user data protection rights.
  3. Consent provided for specific purposes.
  4. Compliance with legal obligations.

We take commercially reasonable steps to protect your data from unauthorized access, disclosure, or modification. While no electronic transmission is entirely secure, we strive to ensure robust safeguards are in place.

Disclosure of Personal Data

We may share your data with:

  • Third-party service providers (e.g., IT, analytics, marketing, and payment processing).
  • Legal authorities as required by law.
  • Business partners or affiliates to provide requested services.

International data transfers are conducted with appropriate safeguards, ensuring compliance with EU data protection standards.

Updates to This Policy

We may update this Privacy Policy to reflect current practices and legal requirements. Significant changes will be communicated via our website, and users may be asked to re-consent to any substantial amendments.

Contact Us

For questions, concerns, or requests regarding your personal data, please contact us at info@focusletting.com or call on (+356) 77772960 To unsubscribe from our communications, use the opt-out link provided in our emails or reach out to us directly.

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